1. Introduction

Welcome to Sairaj Groups ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at sales@sairajgroups.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; and other similar information.
Automatically Collected Information (GA4): We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. We use Google Analytics 4 (GA4) for this purpose.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

To facilitate account creation and logon process.
To send administrative information to you.
To fulfill and manage your orders.
To send you marketing and promotional communications (if you opt-in).
To improve our website and services via analytics (Google Analytics 4).

4. Google Analytics 4 (GA4) Data Processing

We use Google Analytics 4 to measure how users interact with our website content. GA4 collects data related to your device, browser, IP address, and on-site activities to measure and report statistics about user interactions on the websites. We have configured GA4 to anonymize IP addresses and have restricted data retention to 14 months to comply with privacy regulations. You can opt-out of GA4 tracking by using the Google Analytics Opt-out Browser Add-on.

5. Your Privacy Rights (GDPR & CCPA)

In some regions (like the EEA, UK, and California), you have certain rights under applicable data protection laws. These may include the right to:

Request access and obtain a copy of your personal information.
Request rectification or erasure.
Restrict the processing of your personal information.
If applicable, to data portability.

If you are a resident of California, you have the right to request to know what personal information we collect, use, and disclose, and the right to request the deletion of your personal information. We do not sell your personal information.

6. Contact Us

If you have questions or comments about this notice, you may email us at sales@sairajgroups.com or by post to our registered office address.

Privacy Policy